Hello 👋 I’m Isha - London based UX designer, dedicated to unraveling the intricacies between user behavior and exceptional design
I blend visual design and critical thinking to create strategic, impactful solutions. Driven by empathy & curiosity, I seek to understand the deeper motivations behind user behavior & craft experiences that resonate on emotional and functional levels.
PRODUCT AND UX WORK
From Repetition to Retention: Redesigning Tenant Management for Scale
Streamlined a frustrating, manual workflow into a centralized screen with added insights—boosting user satisfaction, hitting 60% adoption, and unlocking enterprise upsell potential.
UX/UI and Product Discovery
Bringing Structure to a Fragmented UI: Building a design system
Crafted a modular design language within product constraints—boosting consistency, cutting design delivery time by 25%, and improving dev handoff through tighter collaboration.
Designing for accessibility and scale
UX Improvements That Drive User Action: Optimising Onboarding for Higher Conversions
Redesigned the onboarding journey using research-led insights to reduce drop-offs and empower self-guided user flows.
Data-driven design, Journey-Mapping
Feature Gap Analysis
Used mixed-method research to identify user pain points to to drive focused UX improvements and product growth.
User Research, UX audit
Designing Clarity: Rethinking the Calendar for Everyday Efficiency
Refined the Calendar experience based on user tasks and best practices—enabling faster booking management with filters, previews, and smarter views.
UI/UX, Data-driven design